Shipping policy

Shipping Policy

Order Processing All orders are processed the same day before 3PM. Orders are not processed or shipped on weekends or UK public holidays.

UK Shipping We offer the following shipping options within the United Kingdom:

  • Royal Mail First Tracked 24 (1-3 Days)
    £6.99
  • Royal Mail Special Delivery Guaranteed by 1pm (Monday-Friday - Exc. Bank Holidays)
    £7.99
  • Royal Mail Standard Tracked (2-5 Days)
    £3.99
  • Standard
    Orders £60.00 and up • 2–4 business days
    Free

Crown Dependancies Shipping We offer the following shipping options within the Crown Dependancies: 

  • Royal Mail First Tracked 24 (1-3 Days)
    £6.99
  • Royal Mail Special Delivery Guaranteed by 1pm (Monday-Friday - Exc. Bank Holidays)
    £7.99
  • Royal Mail Standard Tracked (2-5 Days)
    £3.99

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Delays We are not responsible for delays caused by customs, courier issues, or circumstances beyond our control. If your order hasn't arrived within the expected timeframe, please contact us at customercare@drinknyn.com.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at customercare@drinknyn.com within 14 days of the expected delivery date and we will resolve it promptly.